UPDATE: Sony and Rockstar have now issued a joint statement that clears either of responsibility. Yeah, it doesn’t make much sense to us either. Especially considering that Xbox 360s are also freezing up while gamers are playing Noire. Nevertheless, we’ve got the full statement for you.
We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat. We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:
Rockstar Support: www.rockstargames.com/support
Rockstar Support on Twitter: twitter.com/RockstarSupport
PlayStation 3 Support: http://us.playstation.com/support/
ORIGINAL STORY: Reports started coming in earlier today that PS3s were overheating and freezing up while gamers were playing L.A. Noire. In a statement that has since been retracted, Rockstar tried to saddle Sony with the blame. “Primary reports seem to be that updating to firmware 3.61 will cause PlayStations to overheat. There have been various reports of this on a few different games now, all reporting their PS3s turning off or ‘Red Lighting’ after having installed 3.61.”
It looks like they opened their mouths prematurely, however. The latest update on the story confirms that Xbox 360s are also crashing with Noire spinning in their drives. Uh-oh, hard to blame Sony for that one. In fact, SCEA told Edge, in no uncertain words, that there is no overheating issue associated with their firmware. The hardware-manufacturer rightfully directed the blame back on Rockstar, citing these instructions for working around the problem that now appear on the game’s publisher’s site.
I’ve already sunk over ten hours into the game on 360 myself, and have yet to encounter the problem. Have any of our readers had the game crash on them yet? Let us know in the comments section.
[Image courtesy of Rockstar Games.]